MAPFRE GLOBAL RISKS AGENCIA DE SUSCRIPCIÓN S.A. U (hereinafter, MAPFRE GLOBAL RISKS) strives to constantly improve services and develop the best possible relationship with customers, distributors, providers, shareholders and society in general. Ethics, transparency and integrity are an integral part of the guiding principles of MAPFRE GLOBAL RISK´s activity and as such, the actions of everyone on the MAPFRE GLOBAL RISKS team must always be honest and responsible, always complying in full with internal and external regulations ethically and professionally.

If you are aware of any possible irregular, illegal situation or conduct that infringes either the law or MAPFRE GLOBAL RISKS’s own internal regulations, then the Internal Information System of MAPFRE GLOBAL RISKS is at your disposal to communicate the observed facts confidentially, anonymously (if you so wish), with total protection against any type of retaliation, as per the terms set out in the Policy and Procedure that regulate the MAPFRE GLOBAL RISKS’s Internal Information System.

If you wish to report or communicate any information about possible irregularities or illegal acts committed within MAPFRE GLOBAL RISKS please follow the instructions below.

You may also submit the complaint through the following communication channels:

Via postal mail:

MAPFRE GLOBAL RISKS AGENCIA DE SUSCRIPCIÓN S.A.U
Attn. Secretary of the Internal Information System Committee
Ctra. de Pozuelo nº 52,
28222 Majadahonda, Madrid.

Via email: mapfre.mgr.sistemainternodeinformacion@mapfre.com

With your help, we continue to improve. Thank you for placing your trust in MAPFRE GLOBAL RISKS.